The 'Ripple'  Product Suite

'SOLD ON...'

‘Sold on...’ is the facilitation of the design process of a powerful and relevant induction / brand ambassador programme.  Once the material is designed, this product extends to either the option of professional guidance in how to deliver it or professional delivery by Louis Gerke.       

Typical Product Drivers:

Ineffective induction; high staff turnover within first year of employment;                
expectation gaps between potential identified at interview stage vs. actual
performance. 

What we will focus attention on:

• Your company values
• Your company value statement
• Your company DNA
• Leading brand ambassadors
• Living the values
• The Values Dashboard
• External marketing messages
• Known customer expectation levels
• Short-falls in current customer service
• A culture of ‘Continual Improvement’